💼 Concerns & Complaints

At Lena Luxury Travel, we’re committed to delivering exceptional experiences. Your feedback is vital to us—whether it’s a suggestion, concern, or complaint, we want to hear from you.

🌟 Our Commitment

We take all concerns seriously and promise to handle them with discretion, professionalism, and care. Our goal is to resolve issues swiftly and ensure your journey remains luxurious and stress-free.

💬 Submit Your Concern or Complaint

Use the form below to share your feedback. We’ll respond within 24-48 hours.

Contact form

  • 🕰️ Office Hours

    Monday - Friday: 9:00 AM - 6:00 PM
    Saturday: 10:00 AM - 3:00 PM
    Sunday: Closed


    Concerns submitted outside of office hours will be addressed promptly the following business day.

  • 🌍 Our Location

    📍 Based in Fort Lewis, WA, though our luxury experiences span the globe.

    We’re available to serve you wherever you are.

  • 📞 Get in Touch

    Phone:
    📱 +1 (253) 328-3691

    Email:
    📧 customercare@lenaluxurytravel.com